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Frequently Asked Questions - General Questions

Are you not satisfied with the services that you or your family has received at a Designated Agency with the Community Rehabilitation and Treatment Program (CRT)?

Please visit our Grievance & Appeals page for more information on how to register dissatisfaction with a Designated Agency provider.
 

Where can I find services in my area?

The Department of Mental Health has contracts with a private nonprofit agencies in Vermont to provide mental-health care. They are called designated agencies, or community mental health centers. If you are looking for other services, please contact Vermont 2-1-1.

How can I find a licensed mental health professional?

The Office of Professional Regulation is responsible for licensure, certification, registration and disciplinary matters for 44 professions and occupations. Search the database of licensees, download complaint forms and learn about what is required of each licensed professional before obtaining a license. The Vermont Secretary of State, Office of Professional Regulation website.